These terms and conditions apply to the use of this website. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

In these Terms and Conditions, the following terms shall have the meanings set out below:
"Seller" refers to the individual or business entity selling their products on the marketplace operated by Markhor EV Technologies.
"Markhor EV Technologies," "We," or "Our" refers to the operators of the marketplace.
"Buyer" refers to any person, partnership, or body corporate who purchases products from the Sellers through our marketplace.
"Products" refers to the specific item(s) listed by the Sellers and purchased by the Buyer through our marketplace.
"Price" refers to the sum due to the Seller from the Buyer for the products and may include taxes at the appropriate rate, unless otherwise stated.
"Working day" refers to any day of the week, excluding Saturdays, Sundays, and public holidays.
"Calendar day" refers to any day of the week, including Saturdays, Sundays, and public holidays.

Please note that these terms and conditions govern the use of the marketplace platform and the relationship between the Buyer and the Seller. Markhor EV Technologies acts as a facilitator, connecting Buyers with Sellers, and is not a party to the actual transaction or responsible for the products listed on the platform. Any disputes or issues regarding the purchase, delivery, warranty, or return of products should be resolved directly between the Buyer and the respective Seller.

Markhor EV Technologies is not liable for any warranties, guarantees, or claims related to the products. The Sellers are responsible for providing accurate product descriptions, pricing, shipping information, and any applicable warranties or guarantees. It is the Buyer's responsibility to review the Seller's terms and conditions, return policy, and any other relevant information before making a purchase.

We strive to ensure the accuracy and reliability of the information provided on the marketplace platform, but we cannot guarantee the availability, quality, or suitability of the products listed by the Sellers. Buyers are advised to exercise due diligence and make informed decisions when engaging in transactions with Sellers.

By using the marketplace, Buyers acknowledge and agree that any disputes or claims arising from their transactions with Sellers will be resolved directly between them, and Markhor EV Technologies will not be held liable for any such disputes or claims.

1. INTRODUCTION
1.1 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. These terms and conditions are subject to change without notice. You should check this Website frequently to review the latest terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
1.2 If you have any concerns about material on our site, please contact us on email provided on our Website. 

2. ORDERING THROUGH OUR MARKETPLACE
2.1 If you wish to purchase any products or related service available through our marketplace ("Purchase"), you may be required to provide certain relevant information for your Purchase, including, but not limited to, delivery address and contact details. During the checkout process, you will have the opportunity to review and correct any errors in your order. Upon successful payment, you will receive an order acknowledgement containing details of your purchased products.
2.2 Your order will be considered accepted once your payment has been approved by the relevant payment provider.
2.3 Some products may feature a different brand logo or may not have a brand logo. If this is the case, such information will typically be specified in the product listing.
2.4 As part of our commitment to product improvement, products specifications may be subject to change without prior notice. If you have specific concerns about any particular aspect, we recommend verifying the information before placing your order.
2.5 We reserve the right to refuse an order under the following circumstances:
(a) If the requested products, services, or information are not available.
(b) If we are unable to obtain authorization for your payment.
(c) In the event of a pricing or product description error.
(d) If you fail to meet any eligibility criteria stated in our terms and conditions.
(e) If we do not currently deliver to your area.
If we decline your order but have already processed your payment, we will refund the amount deducted from your debit or credit card as soon as possible, but no later than 30 days from the date of your order. We will not be obligated to provide additional compensation for any resulting disappointment.

3. PRICING
3.1 The prices listed on our marketplace include applicable taxes (where indicated) at the current rates.
3.2 Please note that different products may be shipped from different countries, which may result in import duties and taxes when the country of shipment differs from the country of delivery. These import duties and taxes are not included in the listed price and are the responsibility of the customer to be paid to the relevant authorities upon arrival.
3.3 If there are any additional charges for packing, carriage, insurance, or other relevant fees, the appropriate rate will be clearly displayed to you before you place your order.
3.4 Our prices are regularly reviewed and may be subject to change without prior notice.

4. DELIVERY
4.1 The estimated delivery period for each product is indicated on our website. We strive to deliver the goods ordered by you as promptly as possible to the address you provide for delivery. However, in the event of any delays, we will contact you to provide updated information.
4.2 If we inform you of any delays, you will have the option to either cancel your order or accept our revised projections for delivery.
4.3 You will receive an email notification when your goods are dispatched from the respective sellers.
4.4 If the goods delivered are not what you ordered, are damaged, defective, or the quantity is incorrect, please notify us by email or in writing at our contact address within 2 working days of receiving the goods in question. We will address the issue promptly.
4.5 In the event that you do not receive the goods within the estimated delivery period, please notify us by email or in writing within 1 day after the specified delivery date has expired. We will investigate the matter and take appropriate actions.
4.6 In most cases, you will be required to sign for the goods upon delivery.
4.7 It is essential that you carefully inspect the goods immediately upon receipt for any signs of delivery damage. If you believe damage has occurred, you must mark the delivery driver's paperwork to indicate that the goods are "damaged." In cases where the goods are substantially damaged, you should refuse delivery altogether and promptly contact us by email. It is crucial to note that accepting and signing for the goods without reporting any damage makes it difficult for us to claim against our carriers' insurance.
4.8 If your order contains items from multiple sellers, please be aware that they may be shipped separately, and you may receive separate deliveries based on the sellers' respective shipping arrangements.

5. WARRANTY
5.1 At our marketplace, we prioritize providing our customers with high-quality products and a seamless shopping experience. Each product sold on our platform is covered by a warranty offered by the respective sellers. The warranty terms and coverage may vary depending on the seller and the specific product.
5.2 In the rare event that a customer encounters an issue with a product, the seller will assume responsibility for resolving the matter promptly. They will engage directly with the customer to diagnose the problem and determine the appropriate course of action for resolution. This direct communication between the seller and the customer ensures efficient handling of the issue and helps minimize any inconvenience.
5.3 We encourage customers to review the warranty details provided by the seller on the product listing page. The warranty information will outline the duration and coverage specifics, as well as any steps to follow in the event of a warranty claim.
5.4 As the operator of the marketplace, we are committed to facilitating the warranty process and ensuring that customers have access to the necessary information and support. If you have any questions or require assistance regarding a warranty claim, please contact the seller directly. They are best equipped to address your concerns and provide the appropriate guidance.
5.5 Please note that warranty claims are subject to the terms and conditions specified by the individual sellers. We recommend familiarizing yourself with the seller's warranty policy before making a purchase.

6. LIABILITY
6.1 As operators of the marketplace, we will not be held liable if the goods delivered to you are not what you ordered, are damaged, defective, or if the delivery quantity is incorrect. It is your responsibility to notify the respective sellers of any such issues by contacting them directly via email within 2 working days of receiving the goods in question.
6.2 We will not be held liable if you do not receive the goods within the estimated delivery period mentioned on the website. To address such situations, please notify the respective sellers by contacting them directly via email or through us within 5 days of receiving the notification of dispatch.
6.3 In the event that you notify the seller of a problem under condition
6.4, the seller will make reasonable efforts to resolve the issue, which may include the following or other appropriate actions:
(a) Rectifying any shortage or non-delivery;
(b) Replacing or repairing any damaged or defective goods; or
(c) Refunding the amount paid for the goods in question, at the seller's discretion.
6.5 Except where prohibited by law, we will not be liable to you for any indirect or consequential loss, injury, damage, or expenses (including loss of profits, business, or goodwill) arising from any problem you notify us or the sellers about under this condition. Our liability to you will be limited to refunding the amount paid for the goods in question, as stated in clause 5.3(c) above.
6.6 It is your responsibility to comply with all applicable regulations and legislation.
6.67 Notwithstanding the above, these terms and conditions do not intend to limit any consumer rights you may have under applicable local law or other statutory rights that cannot be excluded. 

7. CANCELLATION OF CONTRACTS FOR GOODS AND RETURNS POLICY - FOR CONSUMERS ONLY
7.1 This section applies to consumers only (and not to businesses or other organisations) who order goods
7.2 If you wish to cancel your order:
(a) you can notify us by email at our email address before we have dispatched the goods to you. Your request may or may not be entertained, depending on the then order status.
7.3 If cancellation is genuine, we will issue a refund of the purchase price of the goods and any associated initial delivery costs or an exchange credit as required, less (if for any reason the these costs have not been paid by you) the costs of delivery to us within 30 calendar days of the receipt of your notice of cancellation, or upon receipt of the goods, whichever is soonest.
7.5 The rights to return the goods to us as referred above will not apply in the following circumstances: -
* in the event that the product has been used or fitted save for your need to assess the product for suitability.
* to any products that we have made or customized specifically for you
* to any products that by their nature have a limited lifespan, such as food
* to any product where packaging seals have been broken where the seal is required to maintain the product.

In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.

The provisions of this clause 6.5 do not affect your statutory rights.

8. LICENCE
8.1 You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
8.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 6.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
8.3 Subject to clause 8.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
8.4 Any rights not expressly granted in these terms are reserved.

9. SERVICE ACCESS
9.1 While we endeavor to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
9.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

10. DISCLAIMER
10.1 While we endeavor to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
10.2 The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

11. LIABILITY FOR DAMAGE BY THIRD PARTY 
11.1 We, or the sellers on our website, or any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
11.2 You agree, on behalf of yourself and your business entity or organisation, jointly and severally to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

12. GOVERNING LAW AND JURISDICTION
12.1 These terms and conditions shall be governed by and construed in accordance with the law of United States. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the American courts where the claim is brought by you, save where you have legal rights to bring any claim in respect of such a dispute in any other jurisdiction. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country.
12.2 We do not warrant that materials, services or information for sale on the Website are appropriate or available for use outside the United States of America. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United States, you do so at your own risk and you are responsible for compliance with local laws.

12. GOVERNING LAW AND JURISDICTION
12.1 These terms and conditions shall be governed by and construed in accordance with the law of United States. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the American courts where the claim is brought by you, save where you have legal rights to bring any claim in respect of such a dispute in any other jurisdiction. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country.
12.2 We do not warrant that materials, services or information for sale on the Website are appropriate or available for use outside the United States of America. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United States, you do so at your own risk and you are responsible for compliance with local laws.

13. PRODUCT SPECIFICATION
As with any product, specification is subject to change without prior notification. You are advised to confirm current specification before buying.

Please be aware that while we do our best to display current specification as accurately as possible, there can be slight errors in specification.

Please note, where product weights are shown, this is only an approximate weight supplied by the manufacturer, and each individual product can vary.

Sizing where shown in cm's or inches (") are rounded to the nearest full cm or half an inch. Please be aware slight mistakes can occur here, you are advised to contact us for more exact measurements.

Colors on monitors/digital screens differ from the ones of actual product.

Brand labels shown in the pictures on our Website may differ in size and placement on the actual product.

Although sellers try to pack e-bikes, scooters and other products to avoid damages, minor scratches are common during transportation.

The components and/or accessories may differ than the ones shown in the pictures on our Website.

Speed, ranges, dimensions, etc. where shown are approximate.