Warranty

    Markhor e-bikes and other brands sold on our website come with comprehensive warranties.

    All warranties are covered by their respective manufacturers/suppliers.

    Every product has a different warranty cover and is mentioned againt each product.

     Most of the times, following parts are covered.

    • The battery, the motor, the charger, the meter and the controller.
    • The crank and chain wheel, front fork/axle and chain.
    • The brake lever, throttle and sensor.
    • The lighting, pedals, tires and handlebars.

    Warranty periods are mentioned against each product separately.

    If a customer encounters a problem with a product, the manufacturer/supplier will take responsibility for resolving the issue as quickly as possible. They will work directly with the customer to diagnose the problem and find a solution that satisfies everyone involved. This direct line of communication between the manufacturer/supplier and the customer helps to ensure a speedy resolution and minimize any inconvenience.

    Note: Warranty does not apply to rider-incurred damages or normal wear and tear.

    Service

    E-bikes have a lot in common with any other bikes. 

    If you are experiencing an electrical problem, your best bet is to go to a bike shop that has experience with e-bikes. 

    If you are having issues with common bike parts, like the derailleur or disc brakes that need to be adjusted, or if you simply need a tune-up, then any reputable bike shop can provide this service.

    We also carry useful videos that can help you fix most of the issues.

     

    *We are always working on improvement of our products and services, so data on this website is subject to change without notice

    Markhor
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    VFLY
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