Warranty

Markhor e-bikes and other brands sold on our website come with comprehensive warranties.

All warranties are covered by their respective manufacturers/suppliers.

Every product has a different warranty cover and is mentioned againt each product.

 Most of the times, following parts are covered.

• The battery, the motor, the charger, the meter and the controller.
• The crank and chain wheel, front fork/axle and chain.
• The brake lever, throttle and sensor.
• The lighting, pedals, tires and handlebars.

Warranty periods are mentioned against each product separately.

If a customer encounters a problem with a product, the manufacturer/supplier will take responsibility for resolving the issue as quickly as possible. They will work directly with the customer to diagnose the problem and find a solution that satisfies everyone involved. This direct line of communication between the manufacturer/supplier and the customer helps to ensure a speedy resolution and minimize any inconvenience.

Note: Warranty does not apply to rider-incurred damages or normal wear and tear.

Service

E-bikes have a lot in common with any other bikes. 

If you are experiencing an electrical problem, your best bet is to go to a bike shop that has experience with e-bikes. 

If you are having issues with common bike parts, like the derailleur or disc brakes that need to be adjusted, or if you simply need a tune-up, then any reputable bike shop can provide this service.

We also carry useful videos that can help you fix most of the issues.

*We are always working on improvement of our products and services, so data on this website is subject to change without notice